Here to help

Talk to the Room-Res team.

Questions about your account, an existing booking or getting started? Choose the contact option that suits your enquiry.

Booking and general enquiries

Let’s get it sorted.

Call us

02 8294 9690

Monday to Saturday, 8:00am to 5:30pm AEST.

Email us

support@room-res.com

Allow a 24-hour turnaround. Include your booking reference where relevant.

Urgent help

Travelling now or checking in soon?

Emergency on-the-spot telephone support is available 24 hours a day, seven days a week. If the matter is urgent and check-in is within 24 to 48 hours, please call us.