Terms & Conditions for Room-Res Island: What's your Indulgence?

Room-Res Island: What's Your Indulgence? allows agents to earn enhanced Room-Res Rewards and secure one of eight places on a VIP hosted island experience at Banyan Tree Phuket for themselves and a guest.

Room-Res Island applies to bookings paid between 18th February 2026 and 31st March 2026 (inclusive).

Enhanced Room-Res Rewards on Every Hotel Booking

During Room-Res Island, agents can earn additional Room-Res Rewards on every hotel booking confirmed and paid for on Room-Res.com when they activate missions in the Room-Res Rewards Hub.

This applies to all bookings where payment is completed during the Room-Res Island period. Bookings previously created using Book Now, Pay Later will earn additional rewards only if payment is completed within this period.

Bookings paid after 31st March 2026 will not qualify for the additional rewards.

Bonus rewards are added to the agent's account when payment is made and will appear as pending until the booking is completed.

$50 Booking Milestone
Agents who reach 25 confirmed and paid bookings during Room-Res Island will receive a $50 Room-Res Rewards bonus. This includes hotels, transfers, car rentals, attractions and tours.

The $50 bonus will be added to the agent's account within 48 hours of reaching the milestone and no later than the first week of April 2026. The bonus amount is fixed and does not vary by tier.

This milestone bonus can only be earned once per agent. Completing more than 25 bookings does not increase the bonus value.

Bookings made using Book Now, Pay Later will only count toward the milestone if payment is completed during the Room-Res Island period.

Platinum Tier Upgrade - Banyan Tree Phuket
Any agent who confirms and pays for a booking at Banyan Tree Phuket during Room-Res Island will automatically unlock the Platinum Rewards Tier.

The Platinum Tier upgrade applies for 12 months from the date of qualification.

Securing a Place on Room-Res Island

There are eight places available for Australian agents. Each winning agent may bring one guest to share the experience. Places are awarded as follows:

Top Total Transaction Value
One place will be awarded to the Australian agent with the highest total transaction value across all confirmed and paid bookings during Room-Res Island.

Top Banyan Tree Phuket
One place will be awarded to the agent who records the highest total transaction value in confirmed and paid bookings at Banyan Tree Phuket during the qualifying period. This is based on global performance across all participating markets. In the event of a tie, the place will be awarded to the agent with the highest total transaction across all Banyan Group properties during the Room-Res Island period.

Top Banyan Group
One place will be awarded to the agent with the highest total transaction value from confirmed and paid bookings at Banyan Group hotels during the Room-Res Island period.

Mystery Islands

Five places will be awarded through the Mystery Islands.

Room-Res will preselect five island destinations, along with a ranked set of backup islands. The first agent to confirm and pay for a qualifying hotel booking on one of these five Mystery Islands during Room-Res Island will qualify for a place.

The payment timestamp will determine the first qualifying booking.

If a qualifying agent declines their place, the island remains in play. The next eligible, confirmed, and paid booking to that Mystery Island may qualify.

A Mystery Island is removed from play only after a qualifying agent has accepted their place and been confirmed.

If any of the five mystery islands do not have a hotel booked, we will go through the ranked set of backup islands using the same process.

All Mystery Island bookings must be confirmed and paid during the Room-Res Island period to qualify.

The Room-Res Island Experience

The Room-Res Island experience will take place at Banyan Tree Phuket from 27 - 30 August 2026.

Winning agents will receive:

• Flights, accommodation and hosted meals (breakfasts and selected dinners) for themselves and their guest
• Access to on-island experiences
• Participation in the Room-Res Island Games, with an additional prize awarded to the overall Games winner

Room-Res reserves the right to amend dates, itinerary or inclusions if required. (We probably won't, but the lawyers insist we include this caveat!)

General Terms

Bookings must be confirmed and paid for within the promotion period to qualify for Room-Res Island and the treasure hunt. The booking could previously have been held on Book Now, Pay Later, and if payment is made during the timeframe, the booking will qualify. All bookings that are created and paid for in this timeframe will qualify. Bookings created and confirmed using Book Now, Pay Later will only qualify if paid for within the timeframe. If bookings are confirmed using Book Now, Pay Later during the timeframe but paid for after the timeframe, they will not qualify. Room-Res reserves the right to amend Room-Res Island, including dates, rewards, inclusions and conditions, at its discretion.

Total transaction value will be calculated based on bookings confirmed and paid between Wednesday, 18th February and Tuesday, 31st March (inclusive). In the event of a tie, Room-Res reserves the right to determine the winner based on secondary performance criteria at its discretion.

All decisions regarding qualification, rewards and winners are final and made at Room-Res' sole discretion.

By participating in Room-Res Island, agents agree to these Terms and Conditions.