Time away from the everyday, time in nature, time in the water and time to experience a destination that feels a world apart.
The main Sanctuary promotion closes this Sunday, 21st June. As a Travel Associates advisor, you then have one exclusive additional place that continues to 30th June.
Room-Res The Sanctuary - A Very Special Time
How you can win
There are 7 places available through the main Sanctuary promotion, and those all close on Sunday, 21st June.
As part of the Travel Associates extension, there is also 1 additional exclusive place available only to you. This is the only winner pathway that continues beyond 21st June, with paid booking revenue counting until 30th June.
Here are four ways to win your place.
Travel Associates' exclusive spot. An additional winner spot has been reserved exclusively for Travel Associates.
This place will be awarded to the advisor with the highest paid booking revenue during the qualifying period ending 30th June 2026. This is the only winner route that remains open after Sunday, 21st June.
One spot will go to the Palau Booking Champion - Go after the top spot by booking the highest TTV to Palau during the main promotion period. Finish out in front by Sunday, 21st June and the place is yours, along with a Platinum Tier upgrade to make the win feel even better.
One spot will go to the Palau Content Champion. This is the easiest way to put yourself in the mix without relying only on bookings. Create a quote, share a quote, or post Palau content on your chosen social channel, then email your activity to palau@room-res.com so it can be counted.
All qualifying activity for this winner route must be received by Sunday, 21st June.
The remaining 5 spots will be awarded through the Room-Res Booking Champion draw. Every 20 confirmed and paid bookings earns you an entry into the draw, with no cap on how many entries you can build. The more bookings you make by Sunday, 21st June, the more chances you give yourself of being there.
This draw closes with the main promotion on Sunday, 21st June.
Winners will be contacted directly and announced after the promotion closes.
And Everyone Gets This...
Not every reward in The Sanctuary is about winning a place. We always like to make sure there is something in it for everyone, and this year is no different.
Book any Palau destination and unlock Platinum Tier
Any agent who books a Palau destination and also reaches 20 confirmed and paid bookings overall by Sunday, 21st June will receive a Platinum Tier upgrade.
Hit 20 bookings and earn $50 in Room-Res Rewards
Any agent who reaches 20 confirmed and paid bookings by Sunday, 21st June will receive $50 in Room-Res Rewards.
These bonus rewards apply only to activity completed by Sunday, 21st June and do not continue through the Travel Associates extension.
The Sanctuary: Palau is not your usual reward trip.
This is a hosted escape built around two incredible sides of one unforgettable destination. Think remote island beauty, pristine water, rich marine life, and the kind of scenery that makes you stop mid-sentence and take it all in.
Sunrise to Sunset
Your Sanctuary journey in Palau unfolds across two distinct stays, giving you the chance to experience different sides of this extraordinary destination from the moment you arrive.
Your first four nights
You’ll begin at Palau Sunrise Seaview Landison Retreat, where ocean views, daily breakfast, and a slower rhythm set the tone for the start of your stay. This is your sunrise chapter, and the perfect place to settle into Palau time.
Your final four nights
Then it’s on to Palau Pacific Resort, where beachfront luxury, unforgettable sunsets, and a different side of the destination await. With daily breakfast and a curated mix of experiences still to come, this is the perfect second chapter to round out the week.
What to expect
Across the trip, expect a mix of sea time, land time, air time, and the kind of moments that make Palau such a special place to experience properly. Full day-to-day details are still being finalised, with more exciting updates to come.
Some destinations are easy to describe. Palau is the kind you feel.
This is a place of extraordinary water, rich marine life, dramatic natural beauty, and a calm that instantly feels far removed from the everyday. It is pristine in the truest sense, which is exactly what makes it so compelling for clients seeking something genuinely special.
That is why we’re proud to have Palau Visitors Authority at the heart of this year’s Sanctuary. As the destination partner behind the campaign, they are helping bring Palau to life for agents now. They will continue to be a valuable source of insight, inspiration, and support well beyond the promo itself.
We’re proud to have Qantas joining The Sanctuary: Palau as a supporting partner.
Founded in the Queensland outback in 1920, Qantas has grown to become Australia’s largest domestic and international airline, flying millions of people around the world each year. Exceptional Australian hospitality awaits from the moment you step on board, making the journey to Palau feel every bit as special as the destination itself.
With direct services from Brisbane to Koror, Qantas makes getting there easier, giving you and your clients a more direct path to one of the Pacific’s most naturally extraordinary escapes.
This year’s Sanctuary is built around two distinct sides of Palau, and two stays that bring the journey to life from beginning to end.
You’ll start on the sunrise side, where the pace feels slower, the scenery feels untouched, and every morning feels like a proper reset. Then, as the trip unfolds, you’ll move into the sunset chapter, where the views get broader, the atmosphere shifts, and the whole experience takes on a different kind of magic.
It is one destination, seen two ways. More contrast, more beauty, and more of what makes Palau such an unforgettable reward.
Palau Sunrise Seaview Landison Retreat
Your first chapter begins here.
Set against the calmer, more peaceful side of the journey, Palau Sunrise Seaview Landison Retreat is all about easing in and taking it all in. This is where The Sanctuary starts to work its magic, with open views, a slower rhythm, and the kind of setting that makes you feel a long way from the everyday from the moment you arrive.
Palau Pacific Resort
Then comes the sunset side of the story.
Palau Pacific Resort brings a different energy to the experience, more iconic, more expansive, and every bit as memorable. It is the perfect second act for a reward trip like this, giving you the chance to experience another side of Palau and finish on a high in one of the destination’s best-known settings.
Every detail considered
Breakfast and dinner are included each day, so you can settle in, enjoy the experience, and make the most of every moment without overthinking a thing. Along the way, there’ll be a mix of hosted experiences and time to enjoy Palau at your own pace.
There’s space to explore, space to switch off, and space to take it all in properly. Some personal extras, drinks, and meals will sit outside the inclusions, but the heart of the experience has been taken care of, leaving you free to enjoy the journey from sunrise to sunset.
There is still plenty to play for, but the dates now matter.
All main Sanctuary winner routes and bonus rewards close on Sunday, 21st June. After that, the Travel Associates Exclusive Spot is the only remaining winner pathway, with paid booking revenue continuing to count until 30th June.
So if you are still building toward one of the main Sanctuary places, now is the time to act. And if you are focused on the exclusive Travel Associates spot, you have a little longer to keep going.
The Sanctuary: Palau is a Room-Res promotion for eligible bookings made during the campaign period.
We’ve written these Terms & Conditions in plain English on purpose. No hidden gotchas, no tricky wording, and no burying the important stuff. If you’re taking the time to read them, we want you to feel clear on exactly how the promotion works, what counts, and what to expect.
The main promotion runs from Tuesday, 12th May 2026 to Sunday, 21st June 2026 inclusive. The Travel Associates Exclusive Spot continues through to Tuesday, 30th June 2026. Unless stated otherwise below, only eligible activity completed by Sunday, 21st June 2026 will count.
Part 1: The Sanctuary: Palau hosted experience
There are 7 places available in the main Sanctuary promotion, plus 1 additional exclusive Travel Associates place.
Travel dates are Saturday, 26th September 2026 to Sunday, 4th October 2026.
The hosted experience will include a Palau itinerary with partner accommodation and hosted elements, with final details confirmed closer to travel. Final itinerary details and inclusions will be shared with winners once confirmed.
Some meals, drinks, personal expenses, optional activities, and any items not listed on the final itinerary will be at the winner’s own expense.
Prize travel that occurs on Qantas is subject to Qantas’ General Conditions of Carriage, and terms and conditions will apply.
Prizes are non-transferable and cannot be exchanged for cash or credit. If a winner is unable to attend, Room-Res reserves the right to reallocate the place.
Part 2: How the places are awarded
The 7 main promotion places will be awarded as follows.
1. Palau Booking Champion
One place will go to the person with the highest total transaction value (TTV) booked to Palau during the promotional period ending Sunday, 21st June 2026. If there is a tie on Palau TTV, it will be decided on Oceania booking performance during the same period.
The Palau Booking Champion will also receive an upgrade to Platinum Tier.
2. Palau Content Champion
One place will be awarded through a draw linked to qualifying Palau promotion activity completed by Sunday, 21st June 2026.
Eligible activity includes Create Quote, Share Quote, and social media posts featuring Palau content.
To be counted, all qualifying quote activity and social media posts must be emailed to palau@room-res.com by Sunday, 21st June 2026. Social media activity may be shared on the participant’s chosen channel, including Facebook, Instagram, or LinkedIn.
Only activities received within the campaign dates will be eligible. Room-Res reserves the right to verify that all submitted activity is genuine and promotion-related. Duplicate, incomplete, misleading, or non-genuine submissions may be excluded.
3. Room-Res Booking Champion draw
The remaining 5 places will be awarded by a draw.
You will receive 1 draw entry for every 20 confirmed and paid bookings completed by Sunday, 21st June 2026.
There is no cap on the number of draw entries you can earn.
For example, 20 bookings = 1 entry, 40 bookings = 2 entries, and 60 bookings = 3 entries.
Draw winners will be selected after the main promotion closes and once all qualifying bookings have been verified.
4. Travel Associates Exclusive Spot
The additional Travel Associates Exclusive Spot sits outside the main promotion allocation.
This is the only winner pathway that continues beyond Sunday, 21st June 2026.
This place will be awarded to the advisor with the highest paid booking revenue between Tuesday, 12th May 2026 and Tuesday, 30th June 2026.
*Eligibility for this incentive is limited to Travel Associates agents who have not been recipients of a Room-Res incentive trip in the past 12 months.
Part 3: And Everyone Gets This…
Book Palau + 20 bookings = Platinum Tier
If you book any Palau destination during the main promotion period and make 20 confirmed and paid bookings in total by Sunday, 21st June 2026, you will receive an upgrade to Platinum Tier.
Any agent who hits 20 bookings earns $50 in Room-Res Rewards
If you make 20 confirmed and paid bookings by Sunday, 21st June 2026, you will receive $50 in Room-Res Rewards.
The $50 Room-Res Rewards bonus is awarded once only per person for this promotion. Making more than 20 bookings does not increase this bonus amount.
These bonus rewards do not continue beyond Sunday, 21st June 2026.
All qualifying bookings must be confirmed and fully paid within the relevant period to count toward these rewards.
Room-Res reserves the right to verify all qualifying bookings before applying Platinum Tier upgrades or Room-Res Rewards bonuses.
Part 4: Missions
Missions may form part of The Sanctuary: Palau during the main promotion period ending Sunday, 21st June 2026.
Mission details, rules, and any related rewards or mechanics will be communicated during the promotion.
Unless Room-Res states otherwise, completing a Mission does not guarantee a place or replace the winner pathways set out in these Terms & Conditions.
Room-Res reserves the right to introduce, update, remove, or extend Mission mechanics during the promotion.
Part 5: Booking eligibility
Only bookings confirmed and fully paid during the relevant qualifying periods will count toward qualification, draw entries, and promotion performance.
For the main promotion, this means bookings confirmed and fully paid between 12th May 2026 and 21st June 2026 inclusive.
For the Travel Associates Exclusive Spot, paid booking revenue continues to count until 30th June 2026.
Bookings made under a Book Now, Pay Later arrangement will only be eligible if they are paid in full before the relevant close date.
It is your responsibility to ensure all qualifying bookings are fully paid before the applicable closing date.
Cancelled, refunded, reversed, fraudulent, duplicated, test, or unpaid bookings will not count.
Room-Res reserves the right to audit and verify all bookings before confirming winners.
Part 6: Winner selection and notification
All winners will be determined after the relevant qualifying period closes and after all relevant activity has been verified.
This includes verification of paid bookings, Palau Total Transaction Value (TTV), Oceania tie-break performance where required, quote activity, shared quote activity, social submissions, draw eligibility, and paid booking revenue for the Travel Associates Exclusive Spot.
Main promotion winners will be notified by email and phone promptly after Sunday, 21st June 2026. The Travel Associates Exclusive Spot winner will be notified by email and phone promptly after Tuesday, 30th June 2026.
If a winner cannot be contacted, declines the prize, or is found to be ineligible, Room-Res reserves the right to award the place to another eligible participant.
Part 7: Hosted experience expectations
The Sanctuary: Palau is a professionally hosted travel experience.
Winners are expected to participate in scheduled hosted activities, act professionally and respectfully at all times, follow instructions from Room-Res and campaign partners, and behave in ways that reflect positively on Room-Res and the travel industry.
Failure to do so may result in forfeiture of the prize and exclusion from future Room-Res campaigns, incentives, or hosted events.
Part 8: General terms
Room-Res reserves the right to amend, suspend, extend, substitute, or cancel any part of the promotion where required, including campaign dates, mechanics, winner pathways, draw structure, partner participation, inclusions, and travel arrangements.
All decisions regarding eligibility, qualifications, submissions, draw entries, campaign outcomes, and prize allocation are final and remain at the sole discretion of Room-Res.
By participating in the promotion, you confirm that you have read, understood, and accepted these Terms & Conditions.
Part 9: Privacy
By participating in The Sanctuary: Palau, you consent to Room-Res collecting and using your information for campaign administration, winner selection, prize fulfilment, and related communications.
Room-Res will not share personal information with third parties except where required for campaign administration, prize delivery, or where consent has been provided.
Need help?
Please get in touch with your Room-Res representative or email palau@room-res.com for campaign-related queries.
Bring Palau to your feed, and your clients’ radar
We’ve put together a set of ready-to-share social tiles to help you showcase the beauty of Palau and get this year’s Sanctuary destination in front of the right people.
From crystal-clear water and incredible marine life to island views that do a lot of the selling for you, these eye-catching tiles are designed to help you spark interest, start conversations, and keep Palau top of mind.
Download them now, post them with your own spin, and start building momentum.
Turn Scrolls Into Sales
Social media is one of the simplest ways to get Palau in front of the right people. It sparks interest, builds desire, and keeps you front of mind when clients are ready to start planning.
Sometimes all it takes is one strong post to turn curiosity into a conversation. Share these tiles, keep the destination visible, and give your clients something worth asking about.