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Room-Res Travel Hub

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76 stories, milestones and videos

Room-Res Island 2026 winners arriving in PhuketCommunity story2026 · Official wrapRoom-Res Island 2026: The Official WrapTen winning agents. Ten guests. One unforgettable Phuket escape at Banyan Tree Phuket, with island adventures, shared experiences and a private catamaran day.Read storyProduct milestone30 January 2026The launch of the Room-Res Rewards Hub and MissionsA look back at the launch that brought Rewards activity, tier status and Missions together in one place.Read storyStories & history12 September 2025Room-Res named finalist in two categories at the 2025 NTIA AwardsThe 2025 finalist announcement recognised Room-Res’s accommodation wholesale and travel industry support work.Read storyStories & history22 April 2025Great American West: a Lunch & Learn at The Room ResidenceAgents met representatives of the Great American West for destination learning and conversation at The Room Residence in Sydney.Read storyStories & history30 May 2024$1 hotel nights: the Find Value challengeThe 2024 Find Value challenge used daily clues and selected $1 hotel nights to get agents exploring the platform.Read storyProduct milestoneHistorical recordIntroducing Attractions Upsell: a Room-Res product milestoneThe original announcement records the introduction of destination-based attraction suggestions for booked clients.Read storyStories & historyHistorical recordGolden tickets, a Gold Coast famil and a gold barThe original Gold and the Beautiful famil programme brought together a Gold Coast escape and a beach competition with a golden prize.Read storyStories & historyHistorical recordFrom the archive: who needs a travel agent?An earlier newsletter explored the role of the travel agent and the people supporting our agent community.Read storyStories & historyHistorical recordWeird and wonderful hotel roomsAn archive feature exploring some of the more unusual ideas in hotel accommodation.Read storyStories & historyHistorical recordIn-room fitness: a look back at a hotel trend — US editionThe US newsletter looked at how hotels were bringing fitness equipment and experiences into the guest room.Read storyProduct milestoneHistorical recordeNett payments: an earlier Room-Res integrationThis earlier product note records how eNett payments fitted into the Room-Res booking process at the time.Read storyStories & historyHistorical recordWhat agents were searching for: the March archiveA snapshot of destination interest from an earlier Room-Res newsletter, preserved as a record of what agents were searching for.Read storyStories & history2019 · historical recordRoom-Res and the 2019 NTIA AwardsA look back at Room-Res’s place in the 2019 NTIA Awards conversation.Read storyStories & historyHistorical recordMeet the team: Linda Lossing — the US archiveThe original US team profile introduced Linda Lossing and the people supporting Room-Res’s growing North American agent network.Read storyStories & historyHistorical recordIn-room fitness: the original newsletter featureThe original hotel feature explored the idea of working out without leaving the guest room.Read storyProduct milestoneHistorical recordFrom the archive: developments on the Room-Res roadmapAn earlier product-development update records the features and improvements on the Room-Res roadmap at the time.Read storyStories & historyHistorical recordMeet the team: LindaThe original Meet the Team interview with Linda, preserved as part of the Room-Res people archive.Read storyStories & historyHistorical recordCelebrating the Women in Travel AwardsThe team’s account of an evening recognising women’s achievements in the travel industry.Read storyStories & historyHistorical recordMeet the team: JustineThe original Meet the Team interview with Justine, preserved as part of the Room-Res people archive.Read storyStories & historyHistorical recordHot Hotels: new openings from the archiveAn earlier Hot Hotels feature recorded hotel openings and destination ideas being shared with agents.Read storyStories & historyHistorical recordA pool with a view: the original hotel featureThe newsletter looked at striking pool concepts and the hotel experiences that get people talking.Read storyProduct milestoneHistorical recordThe evolution of Room-Res RewardsAn earlier newsletter update records a stage in the development of Room-Res Rewards.Read storyStories & historyHistorical recordMeet the team: DannyThe original Meet the Team interview with Danny, preserved as part of the Room-Res people archive.Read storyStories & historyHistorical recordResort fees: a look back at the agent conversationThe original newsletter explored hotel resort fees and the information agents needed to consider at the time.Read storyStories & historyHistorical recordMeet the team: ChantalThe original Meet the Team interview with Chantal, preserved as part of the Room-Res people archive.Read storyStories & historyHistorical recordGold and the Beautiful: the hotel Golden Ticket winnersThe original hotel-based Golden Ticket announcements recognised agents earning their place on the Gold Coast famil.Read storyStories & historyHistorical recordGold and the Beautiful: celebrating the Golden Ticket winnersThe Golden Ticket winner announcements record the people and bookings behind Gold and the Beautiful.Read storyStories & historyHistorical recordSwitch selling: finding more value for clients — US archiveThe original US newsletter explored the value an agent could add when recommending a different hotel option.Read storyStories & historyHistorical recordFinding more value for clients: from the archiveThe original newsletter explored the value an agent could add when recommending a different hotel option.Read storyStories & historyHistorical recordWhat agents were searching for: the May archiveA snapshot of destination searches and ideas shared with agents in an earlier May newsletter.Read storyStories & history2025 · historical recordMeet Laurie Cole Radovan: Room-Res Island 2025The original winner profile introduced Laurie Cole Radovan of Pacific Harbor Travel and her place on the 2025 Naka Island experience.Read storyStories & history2026 · historical recordRoom-Res Island 2026: the Outside Agents winnerThe original Outside Agents announcement recognised Nicole of Pacific Harbor Travel and the place earned on the 2026 Island experience.Read storyStories & history2024 · historical recordRoom-Res Island 2024: the Daydream Island winnersThe original winner announcements record the agents who earned their place on the Daydream Island experience.Read storyStories & history2026 · historical recordRoom-Res Island 2026: celebrating the Australian winnersThe original 2026 announcements recognise the Australian agents who earned their place at Banyan Tree Phuket.Read storyStories & history2025 · historical recordRoom-Res Island 2025: celebrating the winning agentsThe original 2025 announcements recognise agents who earned their place on the Naka Island experience.Read storyProduct milestoneHistorical recordThe Duplicator: an earlier Room-Res product milestoneThe original US newsletter records the introduction of itinerary duplication and the time it could save agents making repeat bookings.Read storyPress releaseRoom-Res brings The Sanctuary winners to PalauEight agents returned from an eight-night Palau journey with firsthand knowledge of the destination’s nature, culture and tourism experiences.Read storyROOM-RES TURNS 10We turn 10.
You get the
presents.
Press releaseTen years? Time flies...Room-Res marks ten years since its first paid booking with a thank-you to the agents who have helped shape its story.Read story
TRAVEL WEEKLY2026
Magellan
Award
Silver winner
Press releaseRoom-Res wins a 2026 Travel Weekly Magellan AwardRoom-Res Island: Indulgence of the Senses has received a Silver Magellan Award for a campaign built around rewarding and engaging US travel advisors.Read story
Press releaseTravel Trends. Before They Become Bookings.Room-Res Radar brings travel search activity into view, helping the industry understand destination interest before it becomes a booking.Read storyPress releaseIndustry leaders come together at The Room Residence to explore the future of sustainable tourismPalau Visitors Authority, Travel Daily and Room-Res brought the industry together at The Room Residence to explore conservation, destination stewardship and responsible travel.Read storyPress releasePalau takes centre stage in sustainable tourism conversationAn industry discussion with Travel Daily and Palau Visitors Authority puts responsible travel, conservation and the Palau Pledge at the centre of the conversation.Read storyPress releaseThe Sanctuary heads to PalauThe Sanctuary: Palau introduced a hosted destination experience with booking and content pathways designed to build agent engagement and destination knowledge.Read storyPress releaseAs Australia moves to end card surcharges, Room-Res says the market is catching up!Room-Res explains its longstanding approach to credit card fees, agent-only net rates and giving agents control over their margin.Read storyPress releaseRoom-Res Island 2026 Is Live. What’s Your Indulgence?Room-Res Island returned with a Banyan Tree Phuket experience, extra Rewards and multiple ways for agents to earn their place.Read storyROOM-RES ISLAND 2026Indulgence
of the
senses.
Press releaseRoom-Res Launches Room-Res Island 2026: Indulgence of the SensesRoom-Res Island 2026 introduces Indulgence of the Senses, continuing the campaign’s focus on recognising and rewarding agents for their booking activity.Read story
Press releaseIntroducing the updated Reservations experience. Cleaner views. Smarter filters. Everything you need, exactly where you expect it.A refreshed Reservations page brings clearer booking information, easier actions and a layout designed to support everyday booking management.Read storyPress releaseThe Sanctuary by Room-ResThe Sanctuary brings together nature, thoughtful hospitality and time to slow down, offering agents a different kind of reward.Read storyPress releaseRoom-Res arrives in New Zealand - smarter tools, faster bookings, and more rewards for travel agentsRoom-Res launched in New Zealand with local-currency booking, comparison tools, itinerary features and Rewards for Kiwi agents.Read storyPress releasePALAU SIP & LEARN AT THE ROOM RESIDENCEA Palau Sip & Learn at The Room Residence gave agents practical destination insights, supplier connections and plenty to talk about after the formal session ended.Read storyPress releaseRoom‑Res Agents Take the Fast Lane at the Singapore Grand PrixRoom-Res agents experienced Singapore through a VIP familiarisation trip, with the Formula 1 Singapore Grand Prix providing an unforgettable highlight.Read storyPress releaseRoom-Res Sip & Learn Connects Agents with USA Destination PartnersRoom-Res and Linkd Tourism brought agents and USA destination partners together for practical selling ideas and relaxed conversation at The Room Residence.Read storyPress releaseRoom-Res Launches Live Chat Support for Australian Agents Faster support, right when agents need itRoom-Res extended Live Chat to Australian agents following a Platinum trial, offering real-time help while agents work.Read storyPress releaseRoom-Res Island 2025: The LUXURY EDITION wraps at The Naka Island, a Luxury Collection Resort & Spa, PhuketTen finalists and their guests experienced Room-Res Island: The Luxury Edition at The Naka Island in Phuket, with time to unwind and a playful Island Games finale.Read storyPress releaseRoom-Res nominated in three categories at the 2025 NTIA AwardsRoom-Res celebrated nominations in three 2025 NTIA categories, recognising product, marketing and reservations-team contributions.Read storyPress releaseLunch’n’Learn session at The Residence - Spotlight on SingaporeA Singapore-focused Lunch’n’Learn series brought destination knowledge, partner connections and a taste of the Lion City to agents across three cities.Read storyPress releaseFinal Spot on Room-Res Island Won in Rock Paper Scissors Party ExtravaganzaJen Ferry secured the final Room-Res Island place at a Rock, Paper, Scissors finale that brought agents together in person and online.Read storyPress releaseRoom-Res launches The Room ResidenceThe Room Residence gives high-performing agents a Sydney space to work, meet clients, connect and enjoy the benefits of their Room-Res relationship.Read storyPress releaseRoom-Res introduces The Sanctuary, a wellness-inspired reward for agentsRoom-Res introduced The Sanctuary as a wellness-inspired reward, giving high-performing agents space to relax and enjoy thoughtful luxury experiences.Read storyPress releaseAgents Return from a Transformative Journey Through VietnamA Vietnam famil gave agents firsthand experience of the destination’s heritage, hospitality and landscapes with Room-Res and its travel partners.Read storyTHE ROOM RESIDENCEThe big reveal.Press releaseAgents Return from a 2-day Event of Magical SurprisesSix top-performing Envoyage agents enjoyed a two-day Sydney experience as a thank-you for their booking performance in The Big Reveal.Read storyPress releaseRoom-Res Wraps Up Successful Island Campaign, Plans Exciting Enhancements for Next YearRoom-Res reflects on its inaugural Island campaign, from extra Rewards and booking milestones to a Daydream Island getaway for winners and their guests.Read storyPress releaseSpotlight on Singapore Campaign: A Journey Through the Lion City with Room-ResA Room-Res famil with Singapore Tourism Board gave agents firsthand experience of the Lion City’s attractions, local flavours and unexpected adventures.Read storyPress releaseRoom-Res.Com Launches “As Good as Gold” Promotion for AgentsRoom-Res introduced As Good as Gold, combining extra Rewards, booking milestones and golden-ticket opportunities for agents.Read storyPress releaseRoom-Res introduces Book Now, Pay LaterBook Now, Pay Later gives agents more flexibility to secure eligible reservations and rates while their customers prepare to pay.Read storyProduct updateResourceRoom-Res launches RadarSearches tell a story before bookings do. Discover how Room-Res Radar brings destination demand into view and offers a fresh perspective on where travellers want to go next.Read storyProduct updateResourcePersonalise quotes with your own imagesGive your next quote a more personal touch. See how adding your own images can help you present a trip in a way that feels right for your client.Read storyProduct updateResourceIntroducing Commission SliderMore control over how you price and present a booking. Get to know Commission Slider and see how it fits into your quoting workflow.Read storyProduct updateResourceDiscover the power of FavouritesSpend less time finding the hotels you already love. Discover how Favourites keeps your go-to properties close at hand for the next client and the next booking.Read story

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