Room-Res.com

ROOM-RES.COM

helps travel agents to find best agent rates, build great itineraries and create compelling customer quotes !

Launched in 2016 in Australia, Room-Res.com was created exclusively for travel agents and travel advisors.


Room-Res.com enables travel agents to quickly find the best value hotels, transfers, attractions and car rentals, highlighting agent-only rates that provide a competitive edge for agents and great deals for their customers. The Room-Res booking functionality and unique tools make it easy to build, hold, and confirm complex itineraries. This makes it incredibly easy for agents to create exciting and profitable packages - either bespoke for a specific client or duplicated and booked effortlessly multiple times. In addition, Room-Res also makes it easy for agents to create great-looking, high-converting online sales and quoting materials, helping agents close more sales in less time. Room-Res.com is ATIA-accredited and offers one of the best rewards programs in the industry. This is all underpinned by our renowned in-market customer service team.


"Room-Res is an online travel booking platform that uses sophisticated tech capabilities to make it easy to find great rates, easy to build great itineraries, and easy to build compelling quotes that increase sales conversion... So that agents win more often"

Why ATIA Accreditation Matters

Room‑Res is proud to be ATIA Accredited (formerly ATAS). This accreditation represents the highest standard in professionalism, ethics, and consumer protection within the Australian travel industry.


What This Means for Consumers

  • It ensures every booking is backed by a travel intermediary that meets rigorous legal, financial, and ethical standards - giving travellers peace of mind that they’re dealing with the best.

What It Means for Travel Agents

  • It demonstrates your commitment to industry excellence, positioning you as a trusted partner to both clients and suppliers.
  • As an ATIA Accredited business, you gain visibility and credibility through logo use, directory listings, media opportunities, and more.

What It Means for Room‑Res

  • This accreditation aligns with our core values: transparency, trust, and exceptional service.
  • We maintain on‑shore support, clear booking policies, and loyalty to agents—each backed by the ATIA seal of approval.
  • We’re now branded ATIA Accredited, which strengthens our messaging and aligns us more clearly with Australia’s peak travel body. 

Room-Res.com is fully ATAS Accredited

ROOM-RES SUPPORT TEAM HERE FOR YOU

At Room-Res.com, we believe every travel agent should get great support – and that’s what we’re here for.

We’ve made things better with AU-based support available 24/7. That means faster replies, more problems solved, and a smoother day for you. Rest assured - our friendly team is here to help whenever you need it.

We’ve got your back, every step of the way.

Room-Res.Com

Customer Care that Truly Cares
At Room-Res.com, our on-shore customer service team is made up of experienced professionals who have all worked with agents. We understand the challenges you face and are here to make your experience as smooth as possible.

Room-Res.Com

Booking Queries & Amendments

We get it! Your client's travel plans change, passenger names can change, late requests to bookings etc., and we know how important it is to keep your client onside. That's why we'll do anything we can to help.

Room-Res.Com

Immediate Response to On-the-Spot Issues

Problems can arise that need quick attention, and we're here to help clear those obstacles. Our dedicated 24/7 team is ready to support you, ensuring that any issues are resolved promptly and efficiently.

Room-Res.Com

Payment Problems

We know every e-commerce platform can have the occasional wobbly moment. And over the years we have seen them all, so we know exactly how to resolve an obscure error code from a payment gateway and resolve your issues in a timely fashion.