II PAUSE ➤ RELAX ↻ REFRESH

may be complete, but the good stuff isn’t over!

The Sanctuary has officially come to a close. The bookings have been tallied, the entries are locked in, and those lucky enough to secure their spot are now counting down to a luxury escape that promises private villas, hosted experiences, and uninterrupted time to unwind.

If you missed out, don’t stress. Sometimes the best opportunities come just as you’re catching your breath, and at Room-Res, there’s always something new around the corner. The next chance to reward yourself might be closer than you think.

We’ll also be sharing a peek behind the scenes as our winners head off for their well-earned retreat. Expect highlights, smiles, and more than a few envy-inducing moments as they pause, relax, and reset in style.

Scroll down to view the terms and conditions of this promotion, a little reminder of what’s possible when you book with purpose. And keep an eye on your inbox. Something else worth pausing for could be heading your way soon.

This is time just for you.

You’ve earned your place — now here’s a taste of what’s ahead.

Day 1 – Monday, 17th November

Your journey begins with Singapore Airlines, departing from your chosen city (Sydney, Melbourne, Brisbane, Perth or Adelaide) and touching down in Singapore. From here, a scenic ferry transfer takes you to Bintan Island for your first night at Mandai Rainforest Resort by Banyan Tree, where the peaceful rainforest setting immediately invites you to pause and exhale.

Day 2 – Tuesday, 18th November

Following breakfast, transfer to the award-winning Banyan Tree Bintan and settle into your private pool villa. Over the coming days, you’ll take part in a carefully curated program of hosted experiences — from wellness activities to indulgent spa moments — designed to help you fully relax and recharge. Dinner this evening will showcase Banyan Tree’s renowned hospitality.

Day 3 – Wednesday, 19th November

Enjoy breakfast before stepping into a day of hosted activities, where wellness, relaxation and exploration come together. Whether you’re joining a group experience, enjoying a rejuvenating spa treatment, or simply taking in the views from your villa, the day will be yours to savour. Dinner is included this evening.

Day 4 – Thursday, 20th November

Another chance to soak up the magic of Banyan Tree Bintan, with a blend of included hosted experiences and moments of free time. Indulge in wellness and cultural activities, reconnect with nature, or find your own quiet spot by the pool. Gather with your fellow winners for a final included dinner that celebrates your shared achievement.

Day 5 – Friday, 21st November

After breakfast, it’s time to say goodbye to your Sanctuary. Your ferry returns you to Singapore for your evening Singapore Airlines flight home, arriving in Australia on Saturday, 22nd November.

Thoughtful luxury, perfectly paired with The Sanctuary.

We’re delighted to partner with Banyan Group for this exclusive reward experience. Renowned for creating spaces that nurture both body and soul, their properties offer more than just five-star stays; they create unforgettable moments of calm, connection and renewal.

From the tranquil beauty of Banyan Tree, to the vibrant charm of Angsana and the playful spirit of Cassia, every hotel in the group is designed with care, delivering comfort, authenticity and a true sense of place. Their resorts in Bintan and Singapore Wild form the backdrop for this year’s hosted escape - and they couldn’t be more perfect.

This is your chance to get to know their world, recommend it with confidence, and perhaps even experience it for yourself.

Welcome to The Sanctuary. This campaign is your opportunity to pause, refresh and be rewarded. With a luxury escape on offer and exclusive bonuses up for grabs, The Sanctuary is Room-Res’s way of recognising the agents who keep moving, keep booking, and keep winning.

The Sanctuary campaign is open to Australian-based agents with active Room-Res accounts. Bookings must be made and paid for in Australian Dollars between Tuesday, 17th June and Tuesday, 29th July 2025.

Part 1 – The Sanctuary Hosted Escape

Seven agents will be heading to Singapore and Bintan Island this November on a carefully curated hosted escape designed to relax, recharge and reward.

What’s Included:

Return economy flights from Australia to Singapore
Return ferry transfers between Singapore and Bintan Island
1-night stay at Mandai Rainforest Resort by Banyan Tree
3-night stay at Banyan Tree Bintan in a private pool villa
Daily breakfast and dinner
A program of hosted and optional experiences
Free time to unwind and explore

Travel dates: Monday, 17th to Friday, 21st November 2025 (returning to Australia on Saturday, 22nd November).

Please note: some meals, drinks, and personal extras not listed on the official itinerary will be at the winner’s expense. The prize is non-transferable and cannot be redeemed for cash. If a winner is unable to attend, Room-Res reserves the right to reallocate the place.

Part 2 – Bonus Rewards & Prize Draw Entries

Agents who reach 20 confirmed and paid bookings during the campaign period will receive:

1 automatic entry into The Sanctuary Prize Draw
$50 in Bonus Room-Res Rewards

The $50 bonus can only be awarded once per agent. Making 40 bookings does not result in a $100 bonus. This bonus is applied after the campaign has ended, once all bookings have been verified as paid in full.

In addition, every confirmed and paid booking into a Banyan Group property (Banyan Tree, Angsana or Cassia) earns 1 extra Prize Draw entry — but only once you’ve reached the 20-booking minimum.

There’s no cap on the number of entries. For example:

20 bookings = 1 entry
40 bookings = 2 entries
20 bookings + 5 Banyan bookings = 6 entries (1 for hitting 20 + 5 extra Banyan entries)

Prize draw winners will be randomly selected on Tuesday, 5th August 2025 and notified by email and phone.

Part 3 – Performance-Based Winners

Two spots will be awarded to the top-performing agents during the campaign period:

1 spot will go to the agent with the highest number of bookings at Banyan Tree Bintan
1 spot will go to the agent with the highest number of bookings across any Banyan Group property

These places are awarded based on booking volume only (not booking value). In the event of a tie, Room-Res will review total transaction value as a secondary measure.

Booking Eligibility

Only bookings that are confirmed and fully paid within the campaign period (17th June to 29th July 2025) will count towards rewards and qualification.

Bookings made under a ‘Book Now, Pay Later’ arrangement will only be eligible if paid in full by the campaign close.

It’s the agent’s responsibility to ensure all payments are completed before the deadline.

Hosted Escape Expectations

The Sanctuary is a professional development experience. Prize winners are expected to:

Participate in scheduled activities
Act professionally and respectfully
Follow instructions from Room-Res and hosting partners

Failure to do so may result in forfeiture of the prize and exclusion from future hosted events.

General Terms

Room-Res reserves the right to modify the promotion, including dates, rewards, mechanics, and prize structure. Participants will be notified of any changes.
All decisions relating to campaign eligibility, entries, or outcomes are final and at Room-Res’s sole discretion.
By participating, you confirm that you understand and accept these Terms & Conditions.

Privacy Notice

By entering, you consent to Room-Res collecting and using your information for campaign administration and communication with winners.

Room-Res will never share personal details with third parties without explicit consent.

Need Help?

Please contact your Room-Res representative or email us at: updates@room-res.com