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II PAUSE ➤ RELAX REFRESH

may be complete, but the good stuff isn’t over!

The Sanctuary has officially come to a close. The bookings have been tallied, the entries are locked in, and those lucky enough to secure their spot are now counting down to a luxury escape that promises private villas, hosted experiences, and uninterrupted time to unwind.

If you missed out, don’t stress. Sometimes the best opportunities come just as you’re catching your breath, and at Room-Res, there’s always something new around the corner. The next chance to reward yourself might be closer than you think.

We’ll also be sharing a peek behind the scenes as our winners head off for their well-earned retreat. Expect highlights, smiles, and more than a few envy-inducing moments as they pause, relax, and reset in style.

Scroll down to view the terms and conditions of this promotion, a little reminder of what’s possible when you book with purpose. And keep an eye on your inbox. Something else worth pausing for could be heading your way soon.

Effortless travel, exceptional service - from take-off to touch-down

The Journey Begins

You’ll fly to Singapore in comfort, then travel by ferry to the quiet shores of Bintan Island. From the moment you arrive, everything slows. No rushing. No logistics. Just that rare feeling of being thoroughly looked after.

Every detail has been thought through - calm, seamless, and centred around your experience.

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Two Stunning Stays, One Unforgettable Escape

Your first night is spent at Mandai Rainforest Resort by Banyan Tree in Singapore. Set among lush greenery and elevated walkways, it’s a peaceful sanctuary that connects you to nature without letting go of the luxury.


From there, you’ll travel to Banyan Tree Bintan, where three nights in a private pool villa await. It’s quiet, it’s open, and it’s yours to enjoy exactly as you like. Wake to the sound of the sea, take a dip in your pool, or sip your morning coffee surrounded by absolute calm.

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The Sanctuary

Mandai Rainforest Resort by Banyan Tree, Singapore


Your journey begins with a night at Mandai Rainforest Resort by Banyan Tree, nestled within the lush surrounds of Singapore’s new Singapore Wild precinct. Elevated walkways wind through the rainforest canopy, inviting you into a tranquil space where nature takes the lead and stillness finds you quickly. It’s the perfect arrival - calming, grounding, and easing you gently into the days ahead.


Whether you pause on your private balcony, join a warm group welcome, or simply explore the forest trails, this is where The Sanctuary begins - with peace, presence, and a powerful sense of escape.

The Sanctuary
The Sanctuary

Banyan Tree Bintan, Indonesia

From Singapore, you’ll cross the water to Bintan Island, where three nights at the breathtaking Banyan Tree Bintan await. Your private pool villa sits above the sea, surrounded by lush greenery and endless calm.


Wake slowly to the sound of the waves. Enjoy breakfast on your terrace, swim whenever you like, and watch the sun sink into the horizon from your own secluded space. Every moment is yours - to connect, to unwind, to laugh out loud, or simply to do nothing at all.

Every Detail Considered


Breakfast and dinner are included each day, giving you the freedom to enjoy great food, good company, and quiet moments – without ever needing to plan ahead. A thoughtful selection of optional group activities will be offered, but nothing is required.


There’s space to roam, to rest, or simply to pause. While some personal extras, drinks, and meals fall outside the inclusions, everything you truly need to relax and enjoy the experience has been taken care of.

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The Sanctuary

Ready to Tempt Your Clients?

Looking for live rates and availability? Use our offers page to check pricing across our two featured Banyan Group properties - the perfect place to plan, compare and book.

The Sanctuary

Discover More from Banyan Group

From vibrant cities to tranquil coastlines, Banyan Group’s properties across Asia bring together the best of location, comfort and connection. Whether your clients are chasing culture in Kyoto, unwinding on Phuket’s shores or exploring hidden gems in Vietnam, you’ll find the perfect stay here.

The Sanctuary

Urban Calm, Banyan Style

Banyan Group hotels bring moments of stillness to the world’s most vibrant cities. Whether your clients are seeking sky-high views in Bangkok or peaceful pockets in Kyoto, these properties offer the perfect balance of energy and ease. Discover luxurious stays that feel grounded, thoughtful, and beautifully connected to their surrounds.

PS. Check availability, compare rates, and secure the right stay – just make sure you’re logged in to your Room-Res account to access live pricing.

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Terms & Conditions for Room-Res: The Sanctuary Promotion - CLOSED


The Sanctuary was a special Room-Res promotion created to help travel professionals pause, refresh and be rewarded. With a luxury escape on offer and exclusive bonuses up for grabs, it was our way of recognising those who kept moving, kept booking and kept winning.


This campaign ran for Australian-based Room-Res accounts and accepted bookings made and paid for in Australian Dollars between Tuesday, 17th June and Tuesday, 29th July 2025. It has now closed, but you can view the details here to see the kind of experiences Room-Res offers through its promotions.

Part 1 – The Sanctuary Hosted Escape

Seven agents will be heading to Singapore and Bintan Island this November on a carefully curated hosted escape designed to relax, recharge and reward.

What’s Included:

  • Return economy flights from Australia to Singapore
  • Return ferry transfers between Singapore and Bintan Island
  • 1-night stay at Mandai Rainforest Resort by Banyan Tree
  • 3-night stay at Banyan Tree Bintan in a private pool villa
  • Daily breakfast and dinner
  • A program of hosted and optional experiences
  • Free time to unwind and explore

Travel dates: Monday, 17th to Friday, 21st November 2025 (returning to Australia on Saturday, 22nd November).


Please note: some meals, drinks, and personal extras not listed on the official itinerary will be at the winner’s expense. The prize is non-transferable and cannot be redeemed for cash. If a winner is unable to attend, Room-Res reserves the right to reallocate the place.

Part 2 – Bonus Rewards & Prize Draw Entries

Agents who reach 20 confirmed and paid bookings during the campaign period will receive:

  • 1 automatic entry into The Sanctuary Prize Draw
  • $50 in Bonus Room-Res Rewards


The $50 bonus can only be awarded once per agent. Making 40 bookings does not result in a $100 bonus. This bonus is applied after the campaign has ended, once all bookings have been verified as paid in full.


In addition, every confirmed and paid booking into a Banyan Group property (Banyan Tree, Angsana or Cassia) earns one extra Prize Draw entry — but only once you’ve reached the 20-booking minimum.


There’s no cap on the number of entries. For example:

  • 20 bookings = 1 entry
  • 40 bookings = 2 entries
  • 20 bookings + 5 Banyan bookings = 6 entries (1 for hitting 20 + 5 extra Banyan entries)

Prize draw winners will be randomly selected on Tuesday, 5th August 2025 and notified by email and phone.

Part 3 – Performance-Based Winners

Two spots will be awarded to the top-performing agents during the campaign period:

  • 1 spot will go to the agent with the highest number of bookings at Banyan Tree Bintan
  • 1 spot will go to the agent with the highest number of bookings across any Banyan Group property


These places are awarded based on booking volume only (not booking value). In the event of a tie, Room-Res will review the total transaction value as a secondary measure.

Booking Eligibility

Only bookings that are confirmed and fully paid within the campaign period (17th June to 29th July 2025) will count towards rewards and qualification.


Bookings made under a ‘Book Now, Pay Later’ arrangement will only be eligible if paid in full by the campaign close.


It’s the agent’s responsibility to ensure all payments are completed before the deadline.

Hosted Escape Expectations

The Sanctuary is a professional development experience. Prize winners are expected to:

  • Participate in scheduled activities
  • Act professionally and respectfully
  • Follow instructions from Room-Res and hosting partners

Failure to do so may result in forfeiture of the prize and exclusion from future hosted events.

General Terms

  • Room-Res reserves the right to modify the promotion, including dates, rewards, mechanics, and prize structure. Participants will be notified of any changes.
  • All decisions relating to campaign eligibility, entries, or outcomes are final and at Room-Res’s sole discretion.
  • By participating, you confirm that you understand and accept these Terms & Conditions.

Privacy Notice

By entering, you consent to Room-Res collecting and using your information for campaign administration and communication with winners.


Room-Res will never share personal details with third parties without explicit consent.

Need Help?

Please get in touch with your Room-Res representative or email us at: updates@room-res.com