As Australia moves to end card surcharges, Room-Res says the market is catching up!

Sydney, 1st April 2026: Room-Res has never charged credit card fees, with the business backing amazing net rates, margin control and a cleaner booking experience from day one.

As Australia moves to remove card surcharges, Room-Res says the shift reflects something it has believed from the very beginning: adding banking fees at the point of payment is unnecessary friction, and there has always been a better way to do it.

Room-Res has never charged credit card fees. Ever. That has always been part of a broader philosophy centred on giving agents access to amazing net rates from multiple trusted sources, while still allowing them to maintain control of their own margin.

“We’ve never charged credit card fees. That’s been our position from day one,” said James. “We’ve always believed agents should have access to amazing net rates, the freedom to control their own margin, and a booking experience that doesn’t suddenly get messier at the point of payment.”

That same thinking runs through the wider Room-Res platform. Rather than locking agents into a rigid pricing model, Room-Res gives them the flexibility to quote and sell in ways that work for their business and their clients. Tools like Commission Slider are part of that, too, giving agents more control over how pricing is presented to clients and helping them sell with greater confidence.

As the wider market moves toward simpler, more transparent pricing, Room-Res says it sees this as a positive step. But for Room-Res, this is not a change in direction. It is simply the rest of the market moving closer to an approach the business has backed from the start: amazing net rates, greater control, and no extra banking-fee sting at checkout.